How can we help?
Got a question or concern—or just want to talk? We’re here for you, whatever you need.
Customer Care Centre
All general questions can be directed to our Customer Care Centre, here in Ganges, on Salt Spring Island.
Hours: Weekdays, 9:00 am – 3:00 pm (Pacific Time)
Email: info@saltspringsoapworks.com
Phone: 250 537 2811
Store information
You can find Saltspring Soapworks shops in Ganges, Victoria, and Duncan. Visit our locations page for contact information and hours of operation.
Find a Saltspring Soapworks reseller
A handful of retailers stock Saltspring Soapworks products—and there might be one near you! Check our retailers page to find the one that’s closest to you.
Wholesale orders
If you’d like to become a Saltspring Soapworks reseller, or place a wholesale order, contact our factory: 1 888 289 7627.
Private In-Store Shopping Experience
Did you know you can book a private shopping experience at any of our three retail stores?
At Saltspring Soapworks, we strive to make self care become a form of sanctuary, a time to find calm, quietly reflect, and rekindle your spirit.
Our private shopping experience mirrors this philosophy. We hope you’ll find a moment of calm, here. There’s no clutter to distract, jarring music to interrupt, or pressure to buy. Our small shops offer you and your guests a place to delve into our products, take your time, and collect your breath while enjoying focused attention from our knowledgeable staff.If you’ve got a group of 12 or more interested in a casual and fun private shopping experience, please reach out to info@saltspringsoapworks.com and we can chat about the details!
Become an Insider
Join our mailing list to receive announcements and special offers. These include member exclusives that are only available to those who’re on the list.
Many common questions are answered in our Frequently Asked Questions (FAQ).
Saltspring socialWe don’t use social media much, but do post the occasional photo or what-have you. Find us on: